Creating and Measuring Psychological Safety

Psychological safety refers to the belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. It’s a critical aspect of a positive workplace, as it allows employees to feel comfortable sharing their thoughts and ideas, which leads to improved communication, collaboration, and innovation.

Considering all the layoffs and injustices employees have experienced over the last few years, these days employees are even more scared to openly share their thoughts, feelings, and ideas - making psychological safety of paramount importance for business success.

Attend and learn the business case for building trust and psychological safety inside your organization, and gain clear and actionable tips for building a culture where people can bring their whole-self to work. Your employees will thank you for attending and implementing what you learn, and your bottom line will thank you too.

After the webinar, attendees will be able to:

Define psychological safety and its importance in the workplace
Measure psychological safety on their teams
Brainstorm what behaviors create and/or corrode trust on teams
Understand the connection between psychological safety and performance feedback, and how to provide feedback in a way that promotes safety and builds trust
Discuss tools and best practices with their own teams to start building trust

Anya Soto, PCC, ICF, has been designing and delivering learning to equip people leaders with specific tools to build high performing teams since 2011. Her programs have been enjoyed globally, including at Reef and Rockport, FedEx, Staples, Royal Bank of Canada, Yukon Government, Canadian Road Builders, Randstad Recruitment, National Association of Child Psychologists and Research Administrators, and more.

Anya has lived in three countries during her lifetime, and her experiences as an outsider along the way fuel her knowledge of, and passion for, diversity, equity, inclusion, and belonging (DEIB). Anya knows that no matter the industry or size of a company, interpersonal conflicts, toxic behaviors, and drama can cause inefficiencies and poor quality work, which in turn inspires the best people to leave. She is therefore passionate about providing people leaders with the tools they need to create truly inclusive and agile teams.

Anya is a certified professional coach through the International Coaching Federation and has a degree in adult learning and instructional design.